About Shriram City Union Finance

Join_hands

Incorporated in the year 1986, Shriram City is prominent in the retail financing space, and among the largest financiers of MSMEs and Two Wheelers in the country. It also offers multiple loan products for acquiring assets such as commercial vehicles, passenger vehicles and home loans. In addition, it offers loan against gold ornaments and for personal consumption. A deposit-accepting NBFC, Shriram City is a part of Shriram Group which is in the forty-fifth year of its existence.

The Company has an all-India presence with nearly 947 branches, and for the year ended March 2020 registered Assets under Management of over Rs. 29085 Crore and a current customer base of almost 40.76 Lakh borrowers.

Vision and Mission

Shriram City has a well-defined vision & mission statement, which is in line with the Shriram Group. The Vision, Mission, Objectives, Values, and Activities of Shriram City are;

Chart with people

VISION

Serving the underserved. Creating value at the bottom of the pyramid.

Touching mission

MISSION

Striving to serve the largest number of common people through quality non-banking financial services.

We shall strive at all times to build Shriram City into the very best organization, by maintaining the highest standards of Corporate Governance, Personal Behaviour of Employees, and through timely delivery of quality non-banking financial services.

Objectives

1

Provide credit and savings opportunities to individuals with a small business who do not have access to organized financial services in India through.

  • Business Purpose Loans
  • Consumer Loans
  • Debenture / Deposit Schemes

2

Foster a customer-centric and community-led inclusive and cohesive workforce through

  • Customised Products and Services
  • Branches Located Conveniently to Serve the Neighbourhood
  • Recruiting People from the Local Community
  • Strong Employee Bonding

3

Practice frugal and efficient management processes ensuring healthy customer retention by

  • Nurturing Personalized Customer Relationships
  • Using Relevant Technical Support to Foster Customer Relationship
  • Holding Regular Stakeholder Meeting
  • Following an Optimal Cost Model

Values

  • Three_people

    People First

  • AI

    Nurturing Talent

  • Teams

    Empowerment

  • Search

    Transparency

  • Setting

    Sense of Belonging

Corporate Information

old_man

Shriram City Union Finance Limited (the Company) is a public limited company domiciled in India and incorporated under the provisions of the Companies Act, 1956. Its shares are listed on Bombay Stock Exchange (BSE) & National Stock Exchange (NSE). The Company is primarily engaged in the business of financing small and medium enterprises, dispensing loans for acquiring two-wheelers (both new and pre-owned), pre-owned cars, commercial vehicles and loan against pledged jewels. It also provides personal loans. The Company is a Deposit Accepting Non- Banking Finance Company (NBFC) registered as a Loan Company with the Reserve Bank of India (RBI) and Ministry of Corporate Affairs.

The registration details are as follows:

RBI 07-00458
Corporate Identity Number (CIN) L65191TN1986PLC012840.
Promoter of the Company: Shriram Capital Limited

Registered Office:
No.123, Angappa Naicken Street,
Chennai – 600 001.

Principal Office:
No.144, Santhome High Road,
Mylapore, Chennai – 600 004.

Distribution

Four_cards

Shriram City Union Finance Ltd (SCUF) is headquartered in Chennai. SCUF has a wide distribution network in India with over 900 branches across pan India. All branches are linked online on a real-time basis with CRM & LOS for capturing customer details. The SCUF customers across India are also serviced through multiple delivery channels such as Mobile App, Website, Contact Center and has the freedom to visit any branch to access his loan account details.

The SCUF also plans to expand in all industrial and commercial centres, where Micro, Small and Medium Enterprises are located, as well as plans to build a strong retail customer base for both deposits and loan products.

Technology

Technology

Shriram City (SCUF) embraces state-of-the-art technologies powered by information technology and its robust communication systems. SCUF’s branches have seamless connectivity with a secured network and centralized monitoring capability. This ensures the availability of the right information to the authorized users of the branch.

The Company has implemented a robust business ERP application, catering to various business verticals such as Treasury, Retail Loans, General Accounting and Deposits. Over the years, SCUF has adopted Green-IT by leveraging cutting edge technologies like Server/Desktop Virtualization and power-efficient hardware components by optimally unitizing the investments. The revolutionary Mobile/TAB technology initiatives by SCUF has made the process of lead management for loan disbursement easy and hassle-free. SCUF has leveraged technology by deploying a mobile application that enables customers to avail loan products from the convenience of their homes or offices.


The dynamic developments in Information Technology lead to the business being done through the Fintech platform. This provides huge potential in business development, improve customer experience, operational efficiencies. This also strengthens the capabilities of innovation, collaboration and decision-making along with maintaining focus on control and compliance. ‘Enabling digitally’ is the differentiated model of SCUF facilitating our customers and field executives to complete the transaction completely in a digital way. This enhances the overall employee performance and customer satisfaction. Also, this is enhancing the customer journeys and process to become – faster, efficient and predictable.

Standardization is the main objective in terms of usage of resources to ensure the decisions are consistent across all organizational functions to reach the organizational goal. The departmental functions are more process-oriented and is formulated through different policies, standards and procedures as per the guidelines/regulations. SCUF is having an Information Security framework that is underlined by confidentiality, integrity and availability of Information; also the framework is adopted a risk assessment based approach.

SCUF has made substantial efforts and investments in acquiring the best technology available internationally in order to build the infrastructure for a world-class FINTECH based NBFC and our continuous strive towards accepting the ever-changing and evolving technology.

Corporate Social Responsibility

Master_students

In its quest to serve the underserved and promote prosperity, Shriram City engages in several social welfare and empowerment projects at various locations. The various Shriram entities are actively involved in this quest to engage productively with the local community. We take CSR as an initiative to uplift the unprivileged section of the society and also making them responsible citizens for society, through our value-based vocational training program. We have partnered with Pratham Foundation with a simple objective to train youth from economically disadvantaged backgrounds (age 18‐25 years) and provide them with employable skills, coupled with access to employment and entrepreneurship opportunities.

Our CSR program encompasses Skill Development and Livelihood, Vocational Training, Education, Scholarships to provide financial support to the children.

Board Of Directors

Mr.Debendranath

Mr.Debendranath Sarangi

Chairperson, Non-Executive Director

Mr.Yalamati

Mr. Yalamati Srinivasa Chakravarti

Managing Director & Chief Executive Officer

Mr.Ignatius

Mr.Ignatius Michael Viljoen

Non-Executive Director

Mr.Diwakar

Mr.Diwakar Bhagwati Gandhi

Non-Executive Director

Mr.Duruvasan

Mr.Duruvasan Ramachandra

Non-Executive Director

Ms.Maya

Ms.Maya Swaminathan Sinha

Non-Executive Director

Mr.Pranab

Mr.Pranab Prakash Pattanayak

Non-Executive Director

Mr.Ramarao

Mr.Ramarao Muralidharan Coimbatore

Non-Executive Director

Mr.Shashank

Mr.Shashank Singh

Non-Executive Director

Mr.Venkataraman

Mr.Venkataraman Murali

Non-Executive Director

MR.DEBENDRANATH

MR.DEBENDRANATH SARANGI

CHAIRPERSON, NON-EXECUTIVE DIRECTOR

Sri Debendranath Sarangi (holding Director Identification Number 01408349) holds M A (Political Science) from the University of Delhi and M Sc (Economics) from the University of Swansea U K. Sri Sarangi is an IAS (1977 Batch), Tamilnadu cadre. Sri Sarangi started his career in Indian Administrative Service (IAS), Tamilnadu Cadre as a Sub-Collector & retired as Chief Secretary, Govt of Tamilnadu. He also acted as the Advisor to the Government of Tamilnadu for few months after his retirement as Chief Secretary. In his 35 years of career as an IAS, he held the positions of Additional Secretary/ Joint Secretary/ Deputy Secretary in various departments of Govt of Tamilnadu i.e. Food & Civil Supplies, Co-operation, Transport, Revenue, Labour & Employment, Housing & Urban Development, Small Industries (now called as MSME), Forest & Environment, Youth Affairs & Sports. He also held positions of Commissioner of Commercial Taxes, Chairman of Tamilnadu Industrial Development Corporation, Chairman of State Transport Corporations in Tamilnadu (7 such corporations in the state).

He was the key person in making and implementation of policies for housing, urban transportation, airport, seaport, railway modernisation, urban planning, urban infrastructure investment, SEZ promotion, investment through joint venture, labour and factory laws, revenue rules, provisions regarding land acquisition & compensation fixation, rehabilitation of the affected.

He serves on the Boards of 1. M/s Etica Developers Pvt Limited, 2. M/s Rohini Industrial Electricals Limited, 3. M/s Southern Petrochemical Industries Corporation Limited, 4. M/s Tamilnadu Petroproducts Limited, 5. M/s Universal Comfort Products Limited and 6. M/s Voltas Limited.

MR.YALAMATI

MR. YALAMATI SRINIVASA CHAKRAVARTI

MANAGING DIRECTOR & CHIEF EXECUTIVE OFFICER

Sri Yalamati Srinivasa Chakravarti, (holding Director Identification Number 00052308) B.Com, started his career in Shriram Chits Pvt. Ltd., Andhra Pradesh in June 1991 as an Executive Trainee, and rose to the position of Chief Executive of the organisation by 1998. In recognition of his performance, Chakravarti was promoted as Executive Director of the organisation in March 2004. During his tenure he expanded the Branch network business and customer base manifold. Sri Chakravarti joined Shriram City Union Finance Limited in the year 2008 as Executive Director, initially as Business Head for financing purchase of Two Wheelers in the State of Andhra Pradesh. His nurturing of the State enabled Andhra Pradesh to be the leading contributor to the business of the Company, a position that the State continues to occupy. He was elevated to the position of Chief Operating Officer (“COO”) of the Company in 2010. Effective from July 2019, Mr. YS Chakravarti is promoted as MD (Managing Director) & CEO (Chief Executive Officer) of Shriram City Finance Limited. He has contributed significantly to enable & streamline the operations of Shriram City under his stewardship.

He serves on the Boards of 1. Shriram Chits P Limited, 2. Shriram Chits (Maharashtra) Limited and 3. Shriram Housing Finance Limited

MR.IGNATIUS

MR.IGNATIUS MICHAEL VILJOEN

NON-EXECUTIVE DIRECTOR

Sri Ignatius Michael Viljoen (holding Director Identification Number – 08452443) joined Sanlam Capital Markets in 2003 as a senior credit analyst and was subsequently appointed as a South Africa-focused credit portfolio manager, a position he held from 2008 to 2013. He was involved in the management of Sanlam Capital Markets’ Africa (excluding South Africa) credit portfolio from 2013, a role which included the establishment of Sanlam Africa Credit Investments Limited, a Mauritius-domiciled corporate loan fund focusing on providing loans to corporates and financial institutions, operating in Sub Saharan Africa. He is the senior portfolio manager and a director at Sanlam Credit Fund Advisor Proprietary Limited. He served as a member of the Sanlam Capital Markets Sub-Cred Committee, a management sub-committee of the Sanlam Group’s Central Credit Committee, from December 2010 to June 2016. In 2019 he was appointed as the credit portfolio manager at Sanlam Pan Africa Portfolio Management. He is a member of the Botswana Insurance Fund Management Limited Credit Committee. Prior to joining Sanlam he was employed at ABSA Bank and the Standard Bank of South Africa. He has a Masters Degree in Economics from the University of the Free State in South Africa. He serves on the Boards of Sanlam Credit Fund Advisor Proprietary Ltd and Shriram Transport Finance Company Ltd.

MR.DIWAKAR

MR.DIWAKAR BHAGWATI GANDHI

NON-EXECUTIVE DIRECTOR

Sri Diwakar B. Gandhi (holding Director Identification Number – 00298276) is a fellow member of the Institute of Chartered Accountants of India (ICAI) since 1982 and former member of Delhi Stock Exchange and United Exchange of India. Sri Gandhi worked with different business house of the country and gathered first-hand experience of manufacturing heavy machines, railway wagon, cotton spinning and steel. He then graduated to capital markets as a Merchant Banker. Sri Gandhi later on cultivate Investment banking Business. The first few successful transactions manifested plunge into Private Equity (PE). Sri Gandhi translated four decades of domain expertise into a vibrant professional organization – the first and foremost with complete understanding of the Indian environment from PE perspective. Having grown within both industry and capital markets over a numerous business cycles of bulls and bears, Sri Gandhi articulated the art of sourcing and negotiating spectacular PE and M&A deals in Tier- II and Tier –III cities across the country. The major endeavours are now brought under the umbrella of India Emerging Group of Companies. Sri Gandhi also served as a member on the Board of Salar Jung Museum, Hyderabad and council member on National Culture Fund constituted under the Ministry of Culture, Government of India.

He serves on the Boards of 1. M/s Mount Arrawali Financial Services Pvt Limited, 2. M/s Indiaemerging Advisors Limited, 3. M/s Indiaemerging Infrastructure Pvt Limited, 4. M/s A to Z Telecom Pvt Limited,, 5. M/s Pinkton Hotels Pvt Limited,, 6. M/s Riverbank Hotels Pvt Limited, 7. M/s Riverwood Infrastructure Pvt Limited, 8. M/s Indiaemerging Alternateenergy Pvt Limited, 9. M/s Emerging Developers Pvt Limited, 10. M/s Berkshire Land Holdings Pvt Limited,, 11. Milford Land Holdings Pvt Limited, and 12. M/s Yellow Stone Land Holdings Pvt Limited.

MR.DURUVASAN

MR.DURUVASAN RAMACHANDRA

NON-EXECUTIVE DIRECTOR

Sri Duruvasan Ramachandra (holding Director Identification No 00223052) a Commerce Graduate has been serving the Shriram Group for more than 3 decades. He has started his career with Shriram Chits at Chennai in the collection department and has worked his way up to being CEO and Executive Director of Shriram Chits P Ltd, Hyderabad. He was instrumental in the growth of the Company during his stint at Hyderabad and has expanded the Company from 16 branches to 202 branches.

During his tenure the Company flourished as the largest chit fund Company in the country. In terms of Auction Turnover, No of Branches, Manpower and Customer base, his contribution paved way for the Shriram Group to expand its Deposit and NCD portfolio. Sri Duruvasan was the Managing Director and Principal Officer of M/s Shriram Life Insurance Company Limited.

He serves on the Boards of 1. M/s CES Limited and 2. M/s Shriram Life Insurance Company Limited.

MS.MAYA

MS.MAYA SWAMINATHAN SINHA

NON-EXECUTIVE DIRECTOR

Ms Maya S Sinha (holding Director Identification Number 03056226) is a graduate B A (Honours) in Economics and Mathematics from Lady Shri Ram College, Delhi University and holds a Masters' degree from the Delhi School of Economics, Delhi University specialised in Econometrics, Monetary Finance and Public Economics. She is founder Director of Clear Maze Consulting (Pvt) Limited, which is a consultancy firm in the area of PPPs since July 2013.

From June 2010 to June 2013 she was Executive Director of M/s Core Education and Technologies Limited (“CETL”) a listed company, engaged in providing technology based solutions to educational institutions in the areas of Teaching, Learning, Assessment and Governance. CETL had grown fast globally both inorganically and organically under her leadership. From 2006 to 2010 Ms Maya S Sinha was Deputy Chairman, in Jawaharlal Nehru Port Trust (JNPT), and was a trustee on the Board of Trustees of JNPT. During 2003 to 2006 Smt Maya S Sinha was Financial Advisor and Commissioner and member of Khadi and Village Industries Commission (KVIC). From 1981 to 2003 Ms Sinha was a member of the Indian Revenue Service (IRS - Income Tax), and worked in various capacities - Assistant Commissioner, Deputy Commissioner, Joint Commissioner, Additional Commissioner and Commissioner - in Metro cities of New Delhi, Mumbai and Chennai as well as non-metros like Nagpur.

She serves on the Boards of 1. M/s Avana Logistek Limited, 2. M/s Airasia (India) Limited, 3. M/s Clear Maze Consulting Private Limited, 4. M/s CMC Skills Private Limited, 5. M/s Flemingo Travel Retail Limited, 6. M/s G R Infraprojects Limited, 7. M/s Prabhat Properties Private Limited, 8. M/s Shreyas Shipping and Logistics Limited, 9. M/s Tata Boeing Aerospace Limited, 10. M/s Tata Advanced Systems Limited, 11. M/s Mitcon Mega Skills Centres Private Limited, 12. M/s Eternal Building Assets Pvt Limited and 13. M/s Tata Lockheed Martin Aerostructures Limited.

MR.PRANAB

MR.PRANAB PRAKASH PATTANAYAK

NON-EXECUTIVE DIRECTOR

Sri Pranab Prakash Pattanayak has 37 years of experience in Banking and Financial services sector. Prior to retirement, he was the Managing Director of State Bank of Mysore from 2006 to 2009. He had also held the office of the Managing Director of State Bank of Travancore. He served as the Dy Managing Director and Chief Credit Officer of State Bank of India. During his thirty nine years of service in five banks of the State Bank, he held senior management positions, both in India and abroad, in areas like commercial banking, project finance, international banking, funds & treasury operations. He was also the Dy. M.D. and head of SBI Global IT Centre, Belapur. During his tenure at State Bank of India, Singapore, as Manager Credit and operations, he handled the bank’s funding operations, forex settlements, asset liability management, trade finance and regulatory compliance. He served as Director of SBI Factors Ltd., SBI DFHI Ltd., and C- Edge Technologies Ltd.

He serves on the Boards of 1. M/s IIFL Asset Management Limited and 2.M/s Falcon Marine Exports Limited.

MR.RAMARAO

MR.RAMARAO MURALIDHARAN

NON-EXECUTIVE DIRECTOR

Sri C R Muralidharan, (holding Director Identification Number - 02443277) holds a Degree in Science from the University of Madras and is a certified associate of Indian Institute of Bankers and holds certificate in Industrial Finance of the Indian Institute of Bankers. A career spanning nearly four decades in supervision and regulation of the banking and insurance sectors – two significant segments of the Indian financial sector. An experience in both operational and executive capacities in both sectors involving their opening to greater competition, aligning their regulatory and supervisory frameworks to international standards and consolidation, requiring careful sequencing and co-ordinating with the overall financial sector and economic reform process. A long stint as an Executive at senior level in the RBI with Central banking and Bank supervisory responsibilities. Key responsibilities in the RBI between 1995 and 2005 included leading and overseeing major initiatives associated with banking sector reforms and liberalisation that saw paradigm shift of the Indian banking sector. Served as a While time Member, a Board level position, in the Insurance and Regulatory Development Authority, Hyderabad (IRDA) for about 5 years between 2005-09. The major responsibilities included oversight of regulatory initiatives to align with international standards involving significant liaison with the Government, other domestic financial regulators (RBI and SEBI) and the International Association of Insurance Supervisors (IAIS).

He serves on the Boards of 1.M/s GMR Infrastructure Limited, 2. M/s Sriman Madhwa Sidhantaonnahini Permanent Nidhi Limited,and 3. ICICI Prudential Pension Funds Management Company Ltd.

MR.SHASHANK

MR.SHASHANK SINGH

NON-EXECUTIVE DIRECTOR

Shashank Singh is a Partner and Head of the India office of Apax Partners, the global Private Equity fund. Shashank joined Apax in London in 2004, before moving to India in 2007 to start Apax’s office there. His deals at Apax include Fractal Analytics, Healthium Medtech, Mannapuram Finance, Zensar Technologies, Shriram City Union Finance, Cholamandalam Finance, GlobalLogic, iGATE, Apollo Hospitals, TIM Hellas, Weather Investments, TDC, Bezeq and Synetrix.

Prior to joining Apax Partners, Shashank spent four years as a strategy consultant with Monitor Company in their London office.

Shashank previously served on the boards of GlobalLogic, iGATE Corporation Inc. (Nasdaq: IGTE) and Apollo Hospitals (NSE: APOLLOHOSP), and as Independent Non-Executive Director of Greatship India Ltd. In addition, he serves as the Chairman of Dasra (leading not-for-profit in India), Trustee of the Apax Foundation, member of the South Asia Advisory Board of Harvard Business School and the Vice-Chancellor’s Circle of Advisers for India for the University of Cambridge.

Shashank has an MBA from Harvard Business School, a Masters in Economics from Cambridge University and a BA (Honours) in economics from St. Stephen’s College (Delhi University).

He serves on the Boards of 1. M/s Apax Partners India Advisers Pvt Limited, 2. M/s Impact Foundation (India), 3. M/s Zensar Technologies Limited, 4. Healthium Medtech Pvt Limited and 5. Fractal Analytics Pvt Limited.

MR.VENKATARAMAN

MR.VENKATARAMAN MURALI

NON-EXECUTIVE DIRECTOR

Sri Venkataraman Murali (holding Director Identification No 00730218), holds a degree of Bachelor of Commerce from the Vivekananda College, Chennai. He is a Fellow Member of the Institute of Chartered Accountants of India and a Fellow Member of the Institute of Cost Accountants of India. He has been awarded Doctorate Honoris Causa (D.Litt) for his contribution to accounting and financial sector. Sri V Murali is the Senior Partner of M/s Victor Grace & Co., Chartered Accountants, Chennai.

He has to his credit more than three decades of experience in the areas of Finance, Accounts & Consultancy. He was elected to the Southern India Regional Council of The Institute of Chartered Accountants of India for 2 terms (6 years) for the period from 1998 to 2004 and was its Chairman for the year 2002-2003. He was elected to the Central Council of the Institute of Chartered Accountants of India for 4 terms (12 years) in succession for the period from 2004 to 2016. He has the unique distinction of being elected as Chairman of both The Institute of Chartered Accountants of India and The Institute of Cost Accountants of India. He is presently the elected Regional Council Member of The Southern India Regional Council of The Institute of Cost Accountants of India for the period 2015 to 2019 and its immediate Past Chairman for the year 2016-2017.

He is the President of the All India Tax Payers’ Association (AITPA), President Society of Cost Accountants (SOCA) and Past President of Hindustan Chamber of Commerce. He has been elected to the Executive committee of the International Chamber of Commerce. He is on the governing body of Indian Council of Arbitration and All India Organisation for Employers, New Delhi.

V.Murali was an independent director on the Boards of State Bank of Hyderabad, Neyveli Lignite Corporation Ltd, Hindustan Insecticides Limited. The Comptroller & Auditor General of India, New Delhi had nominated him to the Audit Board of Power Finance Corporation Ltd and Rural Electrification Corporation Ltd as ‘Technical Expert’. The Reserve Bank of India had nominated him as a Member of the Co-Ordination Committee for Non-Banking Finance Companies (NBFCs) and unincorporated bodies. He has been Chairman Board of Studies of The Institute of Chartered Accountants of India and was nominated as Chairman of the Committee on Education, Training and CPD constituted by the South Asian Federation of Accountants (SAFA) which is an Apex body of SAARC.

Presently he serves on the Boards of 1. M/s Shriram Housing Finance Limited, 2. M/s Take Solutions Limited 3. M/s Witzenmann (India) Private Limited and 4. M/s Andhra Chamber of Commerce.